Why I Quit ETSY! Revealing the Truth
Table of Contents:
- Introduction
- Account Suspension and Reinstatement
2.1 Debit Card Expiration
2.2 Avalanche of Suspensions
2.3 Difficulty Deleting Account
- Frustrations with Etsy's Customer Service
- Moving Away from Etsy
- Alternate Selling Options
5.1 Ordering Through Email
5.2 Setting up a Store on Website
5.3 Selling on Instagram
- Taking Control of Inventory
- Introducing the New Book
7.1 Title and Theme
7.2 Limited Copies and Signed Editions
- Ways to Purchase the Book
- Dealing with Etsy's Customer Service
- Conclusion
Saying Goodbye to Etsy: My Frustrating Experience with Account Suspension and the Decision to Move On
Introduction
In this article, I will share my recent experience with Etsy, an online marketplace, and discuss my decision to leave the platform. I will delve into the reasons behind my account suspension, the struggles faced with Etsy's customer service, and explore alternative selling options. Additionally, I will introduce my new book and detail how interested individuals can get their hands on a copy. So, let's dive in and uncover the frustration that led to my ultimate departure from Etsy.
Account Suspension and Reinstatement
2.1 Debit Card Expiration
It all started when I received a message from Adam, alerting me that my website was not functioning properly. Confused and concerned, I immediately investigated the issue and discovered that my Etsy account had been suspended. Panic set in as I wondered why this had happened. After some investigation, I discovered that my account suspension was due to the expiration of my debit card, which I had failed to update with the new expiration date.
2.2 Avalanche of Suspensions
Little did I realize that this simple oversight would trigger an avalanche of suspensions beyond just my Etsy account. My Zoom, Spotify, and Adobe accounts were also suspended, and even my regular bills, like car insurance and internet, were not being processed. It felt like everything connected to my old debit card was now crumbling around me, adding to the already mounting frustration.
2.3 Difficulty Deleting Account
Angered by the situation, I decided that this was the push I needed to finally sever ties with Etsy. However, deleting my account proved to be far more challenging than anticipated. Searching through their help section yielded no fruitful results, leaving me feeling helpless. Turning to the phone for assistance, I googled a customer service number for Etsy, only to be greeted with an automated message informing me that they do not accept calls. This was the last straw for me, and my frustration with Etsy reached its peak.
Frustrations with Etsy's Customer Service
Etsy's lackluster customer service was a major contributing factor to my decision to leave the platform. It was disheartening to see a company of its size and reputation fail to provide adequate support and assistance. The difficulty in finding a phone number, the lack of response to email inquiries, and the overall impersonal and unhelpful nature of their support system made me question their commitment to their sellers.
Moving Away from Etsy
Fed up with Etsy's shortcomings, I made the firm decision to part ways with the platform. However, this presented the challenge of finding alternative avenues to sell my products and maintain my business. After careful consideration, I came up with a few viable options that would allow me to continue selling my merchandise.
Alternate Selling Options
5.1 Ordering Through Email
One option I explored was taking orders through email. This would give customers the ability to directly contact me and place their orders. I would then send them an invoice for payment and arrange for shipping. While this method requires more manual effort, it offers a personal touch and direct interaction with customers.
5.2 Setting up a Store on Website
Another viable option is setting up a store on my own website. While I initially wanted to move away from my website, the situation with Etsy made me reconsider. By integrating an online store into my existing website, I can have more control over the selling process and maintain a direct connection with customers.
5.3 Selling on Instagram
Additionally, I have decided to explore selling products directly through Instagram. With its growing popularity as a marketplace, Instagram provides a platform for me to showcase and sell my merchandise. By leveraging the power of social media, I can reach a wider audience and simplify the purchasing process for customers.
Taking Control of Inventory
One advantage of leaving Etsy is gaining control over my own inventory management. Etsy's suspension highlighted the dependency I had on their platform, which meant they were responsible for handling my inventory. By establishing an independent selling system, I can personally oversee and manage my inventory, ensuring a smoother and more efficient process.
Introducing the New Book
Now, let's shift our focus to something exciting amidst all the frustrations—my new book. Titled "You," this collection of angsty poems is one of my most significant works to date. With 40 pages and 14 emotionally charged poems, "You" is a reflection of my most vulnerable moments. To add a special touch, the first nine copies will be signed, making them a limited edition.
Ways to Purchase the Book
To get your hands on a copy of "You," all you need to do is reach out to me via email at [email protected] As a bonus, every book order will include a sticker and the last edition of the Blood Rag. If you're interested in any of my other books, simply let me know, and if I still have copies available, I can send you an invoice for those as well.
Dealing with Etsy's Customer Service
Before wrapping up, it's important to mention the frustrating experience I had with Etsy's customer service. Their lack of responsiveness, difficulty finding contact information, and overall unhelpfulness were incredibly disheartening. As a result, I firmly believe that severing ties with Etsy was the best decision for me and my business.
Conclusion
In conclusion, my journey with Etsy came to an abrupt end due to account suspension, frustrating customer service, and a lack of control over my inventory. However, every cloud has a silver lining, and this experience has pushed me to explore new avenues for selling my products. With alternative selling options and the introduction of my new book, I am excited to embark on this new chapter of my business. So, farewell Etsy, and let's embrace the future together, one sale at a time.